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Flashride is an ride booking app based on an vision to improve security and experience in every ride.

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FlashRide Privacy Policy

Please read this Privacy Policy carefully to understand how we handle your data.
Effective Date: August 2025 | Jurisdiction: Pakistan

This Privacy Policy explains how FlashRide collects, uses, shares, and protects personal data of Riders, Drivers, Couriers, Shippers, and other Users operating within Pakistan.

2.1 Identity Information

  • Name
  • CNIC
  • Date of Birth
  • Phone Number
  • Email Address

2.2 Driver & Vehicle Documents

  • Driving license
  • Vehicle registration and insurance
  • Permits and route authorizations

2.3 Trip & Location Data

  • Pickup and drop-off locations
  • GPS tracking during Trips
  • Distance
  • Duration
  • Fare Details

2.4 Payment & Financial Data

  • Wallet Balances
  • Transaction History
  • Taxes
  • Commissions
  • Payouts

2.5 Device & Technical Data

  • IP address
  • Device Identifiers
  • App version and logs

2.6 Communications

  • In-app chat messages
  • Masked Rider–Driver calls

  • Providing and improving FlashRide services
  • Matching Riders with Drivers and Couriers
  • Processing fares, payments, refunds, and taxes
  • Fraud prevention and identity verification
  • Safety monitoring and dispute resolution
  • Compliance with Pakistani law

FlashRide does not sell or rent personal data. Data may be shared only with:
  • Drivers and Riders for Trip execution
  • Payment processors and banks
  • SMS, hosting, and analytics providers
  • Regulators or law enforcement when legally required

  • Encryption in transit and at rest
  • Multi-factor authentication
  • Masked phone numbers
  • Restricted internal access

Data is retained only as long as required for legal, tax, regulatory, and dispute resolution purposes (typically 5–7 years).

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (subject to law)
  • Restrict processing
  • Opt out of marketing

FlashRide is strictly limited to users aged 18 years or older. Underage accounts will be terminated.

This Privacy Policy may be updated periodically. Continued use of FlashRide constitutes acceptance of updates.

Email: admin@flashride.world